Returns & Exchanges

At Hoselink, we want you to be completely satisfied with your watering solutions, which is why we offer a 30-day money-back guarantee on all products returned in original condition. If your item is faulty or you have changed your mind, we are here to ensure a smooth and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Pack Your Items

  Securely package your items in their original packaging, ensuring all connectors and accessories are included to avoid restocking fees.

• 3.
  Ship the Parcel

  Affix the provided shipping label to your package and drop it off at any authorized postage location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.